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      DigiCert

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      DigiCert reviews

      Not just Lip Service, they put you first. - Customer Success Manager DigiCert Employee Review

      5.0
      8 Feb 2023
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert is true to their reputation. They are customer focused and put their people first. You will feel a sense of pride in working towards something meaningful under a brand that values & celebrates their staff. I have had the opportunity to learn so much in a short space of time.

      Cons

      You will find yourself doing so much and still wanting to do more. I've had to remind myself to be patient and that good things take time. Remind and make use of the work life balance the culture provides.

      avatar
      DigiCert Response
      3y
      Dear current DigiCert employee, We love to know you have seen that our customer-focused efforts are not just lip service as you have worked as a customer success manager in Cape Town. We recently updated our culture drivers so we could further emphasize our customer obsession, as well as our focus on amazing innovation, relentless execution and exceptional collaboration. We are so glad to know you are proud of your work and find it meaningful. We are also excited to know you recognize our efforts to show staff how valued they are and that you have learned a lot in your time with the company. We appreciate your feedback about work-life balance and we encourage you to take advantage of the benefits – including holidays and time off – to ensure you are achieving that balance. We will continue to celebrate people and do all that we can to make the in-office days fruitful and rewarding. The sleeping pod idea is definitely innovative. We appreciate the suggestion. 😊 Regards, DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      24 Apr 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
      avatar
      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      4 June 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      1w
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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