DigiCert just isn't the same. - Sales DigiCert Employee Review

1.0
2 July 2023
Recommend
CEO approval
Business outlook

Pros

Those who are part of the original core/legacy DigiCert company feel like family. The customers are still great to assist and work with.

Cons

The almighty dollar rules all of the decisions at the top. Little thought is given to providing quality services to customers at a fair market value. There is no need to echo all of the recent negative reviews. They are a fair representation of the current state of the company.

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DigiCert Response
2y
Dear current DigiCert employee, Thank you for your feedback and for sharing how you feel about the changes that have occurred during your nine years with the company. We understand that you believe the family atmosphere and great customers that have made your experience so positive are being minimized by the negatives you have shared. We appreciate your frankness, and we invite you to be part of the solution by further informing members of the DigiCert People Team about your concerns. We are anxious to learn more and find ways to make your continued experience at the company a positive one. We hope to hear from you. DigiCert People Team

Explore other reviews about DigiCert

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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