Pros
* Company vehicle * Better IT work than what is generally available in Virginia's Piedmont region * Exposure to wide array of: - geographic settings throughout the Commonwealth - subject matter areas of IT field service * Contributions to numerous area churches and other charitable organizations
Cons
* High turnover amongst office staff and technicians * Little to no training on internal processes & expectations or work processes & standards * Numerous unhinged e-mail messages from CEO threatening termination in response to negative reports * Midday changes to a technician's schedule without warning * Total absence of after-hours support for technicians despite dispatching of them to work said hours * In addition to a non-disclosure agreement, new hires must sign a non-compete agreement barring similar work within a 300-mile radius for a period of three years * Continuous requests to technicians for missing deliverables for a given work order irrespective of which technician worked it * Progressive discipline policy for absolutely any discrepancy in conduct or performance begins with "Performance Improvement Plan" which inaccurately states failure of the Plan necessarily disqualifies an employee from receiving unemployment benefits (Virginia law disqualifies claimants for two reasons: resignation without good cause and gross misconduct) * Overnight hotel reimbursement limited to $65/night * No company-issued debit or credit cards: all purchases must be submitted to accounting for reimbursement in next paycheck * Higher-value tools used on a frequent basis exist in limited quantity (as opposed to being issued to every technician) and must be checked out from office equipment room * Office building is in need of overhaul or remodel: basic fixtures such as restroom fans and toilets do not function as designed