CSM - Customer Success Manager Diligent Employee Review

5.0
25 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Largest Provider for GRC application

Cons

a lot of change on the process

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Diligent Response
4y
Thanks for your review, and for your years of commitment to team Diligent! We are thrilled to hear that overall, you are having a positive experience. We do recognize that there has been a lot of change recently at Diligent, as we have evolved our organization to drive the greatest possible impact for our clients. We know change is never easy, but it is important for us to do so in order to achieve the vision you alluded to, and we have always strived to make these transitions as smooth as possible. If you have more specific feedback on ways that we can better support you, I hope you will consider speaking with your manager or ELT member if you have not done so already, or feel free to email us anonymously at HRconfidential@diligent.com. Thank you again! -Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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