Pleasant to work at, if you don't care to much about getting stuff done - Quality Assurance Manager Diligent Employee Review

4.0
19 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Good vision and execution on how to take care of employees.

Cons

I find it an unproductive environment. To much talk, to little action. Unclear who to contact, then a bunch of bureaucracy, people are slow to respond/busy, followed by reshuffling and having to start all over again with someone new who knows nothing about the topic.

avatar
Diligent Response
3y
We really appreciate you taking the time to share your thoughts and thank you for your more than eight years of service to Diligent! We’re glad you feel our vision for taking care of our employees is on point and well-executed. Our employees are the beating heart of Diligent, so we always want to make them feel like they belong and have plenty of growth opportunities. To your other feedback, we hear you. As Diligent grows, it can be a challenge to navigate the organization, identify the right channels to push through decisions or find information. We are continuing to invest and build new ways to improve operational excellence, and this will be a strong focus for us over the coming year. If you have more specifics on ways we can improve, I do hope you feel comfortable sharing that with your manager or member of ELT. Thank you again for being a part of our team! - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
See reviews by: Helpful|Rating|Date|All