Challenging - Anonymous employee Diligent Employee Review

2.0
27 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging, People, Interesting product. Remote work

Cons

Chaotic. Lack of business direction, Expects a lot with low salary, Minimum benefit, Not enough support from manager and HR, Messy system with lack of governance

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Diligent Response
3y
Thank you for taking the time to share your feedback and for your many years of service to Diligent. We’re happy to hear that you’re finding plenty of interesting challenges, helpful people and enjoying the product and flexible working arrangements. We are sorry, however, to hear your other feedback. As we continue to grow, we recognize that our increased scale can create challenges, but we’re committed to continuously improving. Diligent is always evolving, especially as we continue to integrate our recent acquisitions and bring in new team members. We are working to strike a balance between scaling our processes, our systems and the employee experience. To manage and align priorities, we’ve introduced tools like V2MOMs (our internal goal setting process) and we are encouraging management and team transparency and accountability through Town Halls, Launchpad (our Intranet) and designated Slack channels. If you have specific ideas on how we can improve in this area, we’d love to hear them, and we encourage you to share those with your manager or email hrconfidential@diligent.com. Thank you again for taking the time to share your thoughts and for your service to Diligent! - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

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Diligent Response
3mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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