Great Company Too many integrations at once - Customer Success Manager (CSM) Diligent Employee Review

4.0
9 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Legacy Galvanize leaders The Best specially CS ones.

Cons

Diligent Legacy Leadership needs better understsnding of True Caring for people.

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Diligent Response
3y
Thank you for your review. We’re glad to hear that you’ve found leadership from our Galvanize teammates to be positive—we agree that they are talented bunch of folks and we’re so glad they’ve joined the Diligent family! To your feedback on the rest of the Diligent leadership, we’re sorry to hear that this was your experience. It certainly does not reflect our desired approach of partnering with heart and the kind, inclusive work culture that we aspire to deliver. We’d love to better understand the context around this comment and if you feel comfortable, would appreciate it if you could share more specific feedback with us through our confidential HR email, HRconfidential@diligent.com With regards to the product functionality, our vision is hinged on driving the greatest possible impact for our clients through best-in-class GRC and ESG solutions on one unified platform. This vision has underpinned all our activities, and we are intensely focused on integrating our solutions and building out functionality as smoothly as we can — and that takes time. Once again, I want to thank you for your service to Diligent. We appreciate your comments and will take them onboard as opportunities to improve. We wish you the best of luck moving forward. - Avigail Dadone, Chief People Officer

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1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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