Diligent Review - Customer Transactions Specialist Diligent Employee Review

Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate your honesty and the opportunity to address your concerns. We are disappointed to hear that you are not satisfied with your current experience at Diligent as it certainly does not describe the environment that we strive to foster for our colleagues. We hear your concerns about the lack of recognition for hard work, the perceived lack of quality in management, and the inefficiencies in our processes and systems. We are committed to addressing these issues and creating a more positive and productive work environment for all of our employees. We are taking steps to improve employee recognition through our performance evaluation process which focuses on providing regular feedback, setting clear goals, and recognizing achievements. We are also working to streamline our processes and systems to make them more efficient and effective. We are investing in new technologies and process improvements to reduce redundancy and improve communication and collaboration across the organization. We take the development of our leaders very seriously and have important review processes like performance evaluations and 360 reviews to help foster transparent and honest feedback on all people managers and leaders. We would appreciate getting more context around your comments; if you’d feel comfortable, please share more details of your experience through our confidential HR email, HRconfidential@diligent.com. Thanks again for the feedback. We are committed to creating a workplace where everyone feels valued, respected, and can contribute to our success! - Avigail Dadone, Chief People Officer