Chaos and red tape - Technical Support Engineer Diligent Employee Review

3.0
4 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great team and sometimes flexible leadership.

Cons

Rigid structure and difficult to advance. Many people stuck in same role, and only few get a chance to move through the ranks, unless you are already higher in the ranks.

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Diligent Response
1y
Thank you for your feedback. We’re glad to hear that you enjoyed working with a great team and appreciated the flexibility in leadership. We also recognize the concerns you've raised about structure and advancement opportunities. At Diligent, we’re committed to helping our employees grow and progress in their careers. We leverage tools like Individual Development Plans (IDPs) and offer additional resources such as LinkedIn Learning and Compass, our learning resource site on Launchpad, to support development and career pathing. We encourage employees to work with their manager and HR Business Partner to identify growth areas and create a clearer plan for getting there. We’re also actively working to simplify processes and reduce red tape to make it easier for everyone to advance. Thank you again for your feedback!

Explore other reviews about Diligent

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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