Great culture and innovation, but needs more strategic clarity - Senior Software Engineering Manager Diligent Employee Review

4.0
13 July 2025
Recommend
CEO approval
Business outlook

Pros

Diligent fosters a genuinely positive company culture where collaboration and inclusivity are more than just buzzwords. The leadership actively supports innovation, investing in modern technologies and agile methodologies that keep the company competitive and future-focused. Employees are regularly recognized for their contributions, and appreciation is built into the company DNA - something that really boosts morale and motivation.

Cons

While the push for innovation is strong, the company sometimes suffers from frequent shifts in focus. Strategic priorities can change quickly, which occasionally leads to confusion among teams. Long-term goals and overall vision could be communicated more clearly from the top down to help align efforts across departments.

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Diligent Response
11mo
Thank you for sharing your perspective and recognizing both the strengths and growth opportunities within Diligent. We truly appreciate your openness about the challenges related to frequent changes in strategic priorities. Creating more stability—especially through improved, transparent communication—is a top priority for us. Your feedback helps us better understand where we can make a difference for our teams. We’re eager to learn more about your experiences and would value any specific examples or suggestions you might have about how we can strengthen our communication during times of change. If you are open to a conversation, we would welcome the chance to connect with you directly—either one-on-one or through a group forum—to hear your thoughts and ideas. Your insights are important as we work to ensure all team members feel informed and supported, even as we adapt in a rapidly evolving environment. If you would like to set up a conversation, please let us know your preferred way to connect. We look forward to continuing this dialogue and partnering on positive change. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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