Cant recommend this company in the current structure - TSSR Diligent Robotics Employee Review

1.0
9 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Pay arrives on time. Snacks.

Cons

Going into diligent robotics I had come in with a good mindset knowing it wouldn’t be easy as it was a startup. However when hiring for our department we were told we would have opportunities to move around the company to where we fit in best. Sadly I can’t say that has been the case. The operation team is mostly build on lies and false promises of moving you around. I have seen it happen to myself and countless others who are qualified for roles get passed up by external hires because they constantly change the rules on when you can and can’t move out. The reason for this is because the operations team bleeds people like crazy. You are sat infront of a monitor and are told to do one thing however you will always be told what you did was wrong by the higher ups. The operations team is also pretty much left out of all events due to our schedule so you pretty much feel like an outcast. There’s really too much to put into a review on Glassdoor but I think I got my main points across.

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Diligent Robotics Response
3y
Thank you for your candid feedback. The only way we can improve as a fast-growing company is to listen and embrace honest feedback. We encourage our leaders to meet with each employee on a regular basis to put a growth plan in place so that they feel they have an upward path in the company. Our people are our biggest asset, and we are always looking for opportunities to advance team members when they are ready. Thanks for your commitment to our organization and we would encourage you to reach out to your leader if you have other concerns.

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5.0
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Pros

Fun people to work with

Cons

Inexperienced management not always taking accountability

2.0
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Pros

You have an opportunity to work in the hospital with Moxi.

Cons

No growth opportunities, they will hire outside resources instead of promoting from within and their pay has been stagnant for years... promises of pay increases "soon" but never given despite good performance reviews. No transparency from the executive leadership team and decisions made on the needs of the executives, not the boots on the ground or what is best for the customers.

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Diligent Robotics Response
1mo
Thank you for sharing your experience. We’re glad you had the opportunity to work with Moxi in a hospital environment and contribute to our mission. We understand how important growth opportunities, transparent communication, and fair compensation are to our team members. Your feedback is valuable and helps guide our ongoing efforts to strengthen development, communication, and support for employees across the organization.
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