Your ambition and drive will be exploited until you are no longer needed. - Technical Support Specialist Diligent Robotics Employee Review

2.0
3 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Good associate employees with underwhelming leadership. Great mission with terrible execution. Good healthcare and pto

Cons

You will be lead to think there is room to grow in this company upon arrival. Unless you kiss up to the right people you will not. SOP is not followed if the results would reflect poorly on management or customer perception. Yet if SOP is not followed by an employee the employee will be held accountable. I have watched many overqualified employees experience burnout attempting move up or into a different sector. Your ambition and drive will be exploited until you are no longer needed. No yearly raises. I have witness at least 4 company layoffs in the past year. One with an ultimatum of moving across the country or taking a pay cut. The others being completely blindsided. All of these were followed almost directly after receiving millions in investments. You will be lied to for weeks by your direct manager and upper management all while they try to get you to pick up extra work before they tell you you’ll be let go. There are more rewarding places to work out there.

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Diligent Robotics Response
2y
Thank you for pointing out the positives and areas where you feel we could improve. Your feedback provides us with valuable insight into how we might adjust to support our employees' ambitions and promote a transparent growth path. We appreciate your contribution and hope you will share this information with your leader so we can address all your concerns.

Explore other reviews about Diligent Robotics

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun people to work with

Cons

Inexperienced management not always taking accountability

2.0
30 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You have an opportunity to work in the hospital with Moxi.

Cons

No growth opportunities, they will hire outside resources instead of promoting from within and their pay has been stagnant for years... promises of pay increases "soon" but never given despite good performance reviews. No transparency from the executive leadership team and decisions made on the needs of the executives, not the boots on the ground or what is best for the customers.

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Diligent Robotics Response
1mo
Thank you for sharing your experience. We’re glad you had the opportunity to work with Moxi in a hospital environment and contribute to our mission. We understand how important growth opportunities, transparent communication, and fair compensation are to our team members. Your feedback is valuable and helps guide our ongoing efforts to strengthen development, communication, and support for employees across the organization.
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