I found my coworkers to be Cutthroat and the store policies are very antiquated - Sales Dillard's Employee Review

2.0
24 July 2021
Recommend
CEO approval
Business outlook

Pros

Steady paycheck, great employee discounts, can be fun depending on who you’re working with. Your coworkers will make or break the experience and varies on a day to day basis

Cons

The employees that have been there the longest are the worst. There’s an unwritten hierarchy that they feel entitled to which basically means poaching your sales and if you don’t like it then get ready for your time on the clock with them to be a living hell. They’re like sharks circling and will steal customers you’ve spent time helping from right out under your nose only to ring them up under their number in the point of sales so they meet their quotas. It’s infuriating and there’s nothing against the rules about it. It creates a lot of drama and hostility between coworkers because it’s shady and is so common that making a big deal about it only gets you drama so you learn to just accept it. Dillard’s only cares about the sale, not who makes the sale. That is until you come up for review, then they use your lower sales in comparison to others in the department and that’s why you don’t get a tiny raise or might possibly even get a pay cut.

Explore other reviews about Dillard's

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work family environment

Cons

Mean girl energy from some of the managers

1.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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