Stressful - Customer Service Direct Line Group Employee Review

We’re grateful for your review and the opportunity to learn from everyone's experiences. We understand that work-life balance is important. While some roles require specific shift patterns to meet customer needs, we aim to offer as much flexibility as possible and are always reviewing our ways of working.​ If you’d like to discuss your concerns further, we’d welcome the opportunity to listen – please contact glassdoor@directlinegroup.co.uk.