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Direct Mortgage Loans

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Loan Officer - Senior Loan Officer Direct Mortgage Loans Employee Review

1.0
17 Feb 2016
Recommend
CEO approval
Business outlook

Pros

They offer a base salary... that's about it. Seriously that's it.

Cons

PLEASE READ IF CONSIDERING WORKING HERE. Management couldn't care less about the employees. Every Loan officer in the sales pit has a different base salary, and commission structure, which segues into my next point, that only 3 or 4 people out of all the loan officers make any real money like what they tell you is possible when you first start. Also, don't get ahead of yourself and think that you're going to be "one of the salesman who make great money," because the only people that do are the ones they delegate all of the realtor business to, and there's nothing you can do to change that. If you're looking to join a company that's at least competitive in the marketplace, you also don't want to work here. Closing costs and rates are through the roof, and management keeps trying to "sell the benefit" which there is none that can't be obtained through another, most likely cheaper lender. Also when i said that management doesn't care about the employees that also extends to the owners. Others who've reviewed them say the same thing when I say that they live in their own bubble. Their exorbitant salaries (almost 200 for managers I can't imagine what the owners make) distancing themselves from reality and employees alike. So in summation, you don't make money, management rapes you in commission, you can't even trust your manager. Oh and the environment is demoralizing - you'll cry everyday on the way to work.

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Direct Mortgage Loans Response
9y
While we appreciate your comments on this forum, we would encourage all employees to timely address any concerns with their immediate manager or a member of the management team. DML has implemented many new processes to effectuate change in an expeditious manner since this review was posted. If any of your concerns remain unaddressed, please discuss with management. We value all of our employees and strive to provide a positive work environment.

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5.0
4 June 2026
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CEO approval
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Pros

Everyone in the company wants you to succeed and be your best self. There is always help and support no matter where you may need it. The training and onboarding was great and the culture as a whole of DML is unmatched. Best company in the world.

Cons

None. For the first time in my professional career, I can say there are no cons to this place!

1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Nice CRM and Encompass is built out.

Cons

Only the top 5 producers of the company get support. Underwriter manager very unfriendly , condo desk has a lot of issues with basic requirements, lot of underwriter turn over, very little diversity, no real 203k team. Post closing has no idea how cure a problem on the back end. no health insurance or 401k plan. Just a lot of rah,rah talk from leadership. Old laptops. No follow up on concerns or issues. Nepotism among leadership and decisions.

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