From a Former District Manager - District Manager Dollar Tree Employee Review

1.0
5 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Strong 401k, GREAT peers, made lifelong relationships.

Cons

If you are considering this organization, STOP IMMEDIATELY, TURN AROUND AND RUN AS FAST AS YOU CAN. If you have already been tricked into joining this organization, GET OUT IMMEDIATELY. A little about myself @ Dollar Tree: joined 3.5 years ago with high hopes. Initial interview left me saying "what a disorganized organization". Yet, I took a chance and went on to the next interview. Truth told, I fell for it. I was sold on growth potential, bonus potential, all the things an upwardly mobile individual look for. The first lie to be exposed was the bonus potential. I was sold on the potential of an annual bonus of $40k. Obviously that is performanced based, so,I understand that a bonus is just that, a bonus and is not guaranteed. As soon as I am placed in position, I am told that my max bonus potential was $23k due to Geography. Would have absolutely declined the position had I been told that. Now, let's get to the important part; this is an organization that gets fat on the blood of the teams in the field. A poor operational model combined with an even weaker labor model = unacceptable store conditions, disengaged teams and poor results at store level. Unsafe stores are the norm across the organization. Whether it be unsafe due to ridiculous levels of freight being sent to stores weekly (Please check out how many OSHA fines have been issued.) or placing stores in the worst possible neighborhoods (Just google Dollar Tree and among the top links will be several stories about robbery, assault or worse...). It is an organization that will allow associates to work in stores all summer without Air Conditioning. I had three stores that were in excess of 95 degrees all summer with ZERO support from Regional or Zone leadership. This is an organization that will knowingly allow stores to be in disarray or unsafe and will do nothing to resolve until it is posted on facebook. Go ahead, search Dollar Tree on FB and see what comes up. Take a look at Dollar Tree's turnover rates: 50% at the assistant Manager level... think about that for a minute... 50% of their ASM team leaves within a year. Store Manager Turnover in excess of 25%. ONE QUARTER of the SM team leaves within a year. District Manager turnover is almost 20%. WHO LEAVES DM POSITIONS? Dollar Tree DMs, that's who. I can go on and on, but I will say this... Google Dollar Tree and see what you find. Read more reviews on Glassdoor. The story is the same every time. Better yet, walk into one. You will see pretty quickly. I feel for all the great people that are still there.

Explore other reviews about Dollar Tree

5.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Paid daily and love the people

Cons

No cons at this moment

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed working at Dollar Tree because it allowed me to lead a team, help develop associates, and make a difference in my store. I liked the fast-paced environment and the variety of challenges that came with running daily operations. The experience helped me grow as a manager, strengthen my problem-solving skills, and build great relationships with both my team and customers.

Cons

The biggest challenges were limited staffing, heavy workloads, and a lack of support from the district level when issues arose. PTO requests were often denied due to business needs, which made it difficult to achieve a good work-life balance. While these challenges could be frustrating at times.

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