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Dominion Dealer Solutions

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Innovative Entrepreneurial Opportunities - Sr. Sales Engineer Dominion Dealer Solutions Employee Review

4.0
8 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Management promotes open conversations about the voice of the customer to build better products and to service the customer better.

Cons

Sr Management needs to implement field improvement suggestions quicker to create a better solutions culture.

Explore other reviews about Dominion Dealer Solutions

5.0
16 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coworkers were great to work with.

Cons

It was taking a long time and several versions of CRM that did not make it to market, resulting in decline of clients and staff.

1
1.0
31 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Over the past five years, the company has been dedicated to making improvements, at least in the tech departments. They adopted scrum, advocated for unit testing and less cowboy coding and testing in production which could be demonstrated with improved uptimes. They would get input from developers who would be working on projects before deciding to go ahead with the project, and use scrum based principals to decide how long to expect each element to take. However, this is all in the past. Currently, it's a paycheck, but that's about it.

Cons

With new tech management, the company is back to dictating unrealistic deadlines yet unwilling to hire new developers or spend any money to improve their current products and continuing to rely on on their extremely outdated infrastructure to work and remain competitive forever. Product in this company runs the show, however they have no salespeople who can actually sell our products in their current state and are unable to make product decisions to take the company into the future. At one point the company decided to outsource development of our new products to a consultant group who did not have a portfolio to show to account for a project one tenth of the size rather than to trust their in house development with a proven track record to lead the way. After the consultants failed to produce results, the company is now telling development teams to proceed with the rebuild, but unwilling to buy hardware and unwilling to allow the time for unit testing and other necessary tasks, setting the developers up for failure.

3
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Dominion Dealer Solutions Response
8y
It's disappointing to hear your frustration. I hope you will consider sharing your concerns with your management chain. The company has made many changes over the last year to accommodate better business principles with respect to product management and development. It is too bad that you are not seeing the positive results associated with these decisions yet.
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