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      Doyle Collection

      Engaged employer

      Doyle Collection reviews

      Good in hospitality - Front Desk Doyle Collection Employee Review

      4.0
      28 Aug 2020
      Front desk
      Recommend
      CEO approval
      Business outlook

      Pros

      Well recognised company in the hospitality industry. Not bad benefits for a long time employees

      Cons

      casualisation of contracts. Too many managers. Team leaders can run the business on their own. You can work to death and no one would bother. Poor salaries compared to the number of duties

      avatar
      Doyle Collection Response
      5y
      Thank you for your feedback. We really appreciate you taking the time to log in to Glassdoor and leave us a review. We are pleased that you enjoyed the benefits of working with us, we have worked hard to ensure that our benefits truly reward the work of our team members. I want to assure that our Management team do recognise all the hard work put in by each and every one of our team members. We do understand that the best ideas often come from our team members and in terms of the ways we could improve, I hope that you took the time to share these with your HR Manager or line Manager during your time with us, or at your exit interview. Wishing you every success in the future. Many thanks, The Doyle Collection

      Explore other reviews about Doyle Collection

      5.0
      5 Oct 2025
      Current manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

      Cons

      Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

      1
      avatar
      Doyle Collection Response
      8mo
      Thank you for your comments, we appreciate your thoughts and feedback
      2.0
      30 Apr 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

      Cons

      The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

      1
      avatar
      Doyle Collection Response
      1mo
      Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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