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DriveTime Automotive Group

Engaged employer

Decent for time being - Sales Associate DriveTime Automotive Group Employee Review

4.0
15 May 2021
Recommend
CEO approval
Business outlook

Pros

Money decent, good co workers, decent company... for the most part, approval processes and sales run smoothly

Cons

Over half the sales made are repossessed within first few years, before loans mature. Auto prices are all several thousand dollars above the KBB or NADA value. All loans are inflated with overpriced extra products, like a $3,500 powertrain warranty, and this GPS anti- theft detection device which is completely worthless. And customers occasionally give fake check stubs or check stubs to places they are not working at, which leads to a lot of unnecessary hassle. Dealing with the population of people with poor credit is interesting sometimes with some of these characters.

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DriveTime Automotive Group Response
5y
Thank you for writing a review of your experience as a Customer Experience Guide in Charlotte, NC. We aim to make the sales process easy and convenient for both the customer and the retail staff, and we are happy to hear that was your experience! DriveTime is in the business of creating opportunities and improving lives. We provide our customers the opportunity to own a vehicle and improve their credit while doing so. This requires some level of risk for the company as well. While repossessions do occasionally happen, it is the last option we resort to, as it is our goal to keep our customers in their vehicle. Thank you again for sharing your experience - we wish you the best luck!

Explore other reviews about DriveTime Automotive Group

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
2w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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