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DriveTime Automotive Group

Engaged employer

Could be better... - Customer Experience Guide DriveTime Automotive Group Employee Review

3.0
17 Nov 2022
Recommend
CEO approval
Business outlook

Pros

PTO accrues fast Fast paced when working with customers 50K salary can be good depending on cost of living

Cons

Company is trying to dumb down the sales process where anyone can do it. This can be a good or bad thing. Before Covid Drivetime offered commission on all sales, but now it is a team bonus based on the stores goal. So the top performer gets paid the same bonus as the lowest performer. $80 for every car sold if the store gets 100% to target. $40 for every car if the store gets 85%-99.9%. And no bonus for anything less than 85%.

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide. We're happy to hear you are enjoying your job, our PTO and compensation package and our fast-paced work environment. As a company, we believe in carpooling to a shared destination - it's one of our core values. Because of this, we switched to a team-based commission to provide a pressure-free sales experience for our customers and a non-competitive sales environment for our employees. We want our employees to work together as a team, not against each other. This is also why we provide a base salary. We hope this clears up our reasoning behind the switch. As you are a current employee, we are always looking to promote from within! Chat with your leader about any open positions!

Explore other reviews about DriveTime Automotive Group

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
4d
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

It use to operate like a startup. Flexible with the right management. Outings can be fun, but most of the fun has been laid off or budgeted out. Red tape, metrics, favoritism, and budgeting ruined everything. I miss what it use to be.

Cons

They have let go at least 50% of IT, and another 20% have left on their own if not more within the last year. The good old boy club is very strong, was told there's no where to move up. Years in a row never having any actual achievable goals to show accountability for promotion. They are running out of technical knowledge and the only one's who are staying are those who've been there for a long time, only. Even some of those are getting laid off unexpectedly. Having connections outside of work seems to matter more than skill or contributions wether that's code or hours spent. Be wary of applying here, they are running on a skeletion crew on just about every team, this was not the case a year ago. What's left is not the biggest contributors or most impactful team members. Once the CTO (Greg) left, it all started a shift, a little over a year ago. No sense of ownership on any of the teams, while every team is so fragmented. One could be implimenting something affecting the whole company and get laid the same day.

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DriveTime Automotive Group Response
1w
Thank you for sharing your experience as an Engineer. We're glad to hear you enjoyed the entrepreneurial spirit, flexibility, and relationships built during your time here. At the DriveTime Family of Brands, we're committed to creating opportunities for growth through regular career conversations, internal mobility, leadership development programs, and transparent performance expectations. We also work hard to foster a culture where team members can share ideas, make an impact, and collaborate across teams. Thank you for sharing your experience, we wish you the very best in your future endeavors.
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