Innovative Company with Tremendous Potential in Travel Tech - Account Executive Duffel Employee Review

5.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Revolutionising Travel Technology: By empowering banks and spend management companies — often new to Travel — Duffel enables them to offer fully embedded booking experiences directly within their platforms. This provides seamless booking and post-booking experiences for their customers and opens up new revenue streams for the businesses. Perfect Timing: Duffel is ideally positioned to capitalise on two major shifts in the industry: the transition to NDC and changing consumer behaviour in travel. As travellers increasingly move away from traditional OTAs and start booking through the apps they already trust— such as banking apps like Revolut — Duffel is uniquely positioned to lead this transformation. Collaborative, Growth-Oriented Team: Duffel’s team culture thrives on collaboration and support. Cross-departmental partnerships, particularly between Sales and Product, create an environment where innovative ideas are encouraged. It’s a place where contributions are valued and nurtured. High-Profile Client Engagement: At Duffel, you’ll work with a portfolio of impressive clients, ranging from leading players in the Travel industry to major brands in FinTech. You’ll have the opportunity to collaborate with industry leaders, driving impactful projects across both sectors. Ownership and Growth Opportunities: Duffel offers the autonomy to take ownership of key projects and see the tangible impact of your work. The fast-paced startup environment fosters rapid learning and offers ample opportunities for both personal and professional development.

Cons

Product Still Evolving: While Duffel’s vision is bold and exciting, the product is still in its development phase. This can occasionally delay client rollouts, but the team is continuously improving and iterating on the platform to meet market needs. Navigating a Shifting Market: Duffel has been adjusting its strategy to explore new sectors beyond traditional leisure and corporate Travel sellers, such as Banks and Spend Management companies. These pivots are necessary for growth but can be challenging to manage in real-time.

Explore other reviews about Duffel

2.0
12 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co - workers are very nice

Cons

I do not have a lot of faith or confidence in the Leadership team Very revenue focused and less focus on product development Dont really get the sense that the Head of people cares about workers, specific benefits most employees liked have been cut down while benefits that are mostly beneficial to a select few are kept ongoing Salary freeze and no commitment to reviews this year

4
1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

No silver linings here, honestly.

Cons

The organization is currently defining its departmental structures, leading to significant operational ambiguity. Leadership assignments are frequently made without regard to industry expertise, and management style is strictly top-down. Retention and decision-making are largely driven by subjective relationships rather than objective KPIs.

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