Good Environment - Anonymous employee Dufresne Employee Review

3.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company benefits are very good

Cons

Too much work load in warehouse

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Dufresne Response
2mo
Thank you for your honest feedback. Our Employee experience is important to us and we encourage you to reach out to HRServices@dufresne.ca so we can connect and gain additional insight on making it a great place for people to work.

Explore other reviews about Dufresne

1.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

A few customers were genuinely great to work with. One or two coworkers tried their best despite the environm

Cons

Extremely high employee turnover — constant hiring and departures created instability and zero team continuity. The work environment was chaotic and disorganized, with unclear expectations, last-minute changes, and constant crisis management. Poor product quality and delivery issues regularly caused customer complaints that sales staff were expected to absorb. Inadequate training, especially for handling failed deliveries, warranty issues, and service escalations. Hostile behavior on the sales floor was tolerated — including a coworker openly blowing up at me — with no meaningful response from management. Poor working conditions overall: understaffed, high pressure, and reactive decision-making. Building conditions were poorly maintained, which did not align with selling “premium” products. Employee discounts were minimal and largely meaningless. Little actual retail or sales development despite high performance expectations. Compensation and commission changes made income unpredictable and unsustainable. Job security was essentially nonexistent — people were let go quickly and often without warning.

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Dufresne Response
2mo
We are sorry to hear about your experience and we appreciate you bringing this to our attention. We encourage you to reach out to hrservices@dufresne.ca as we value your feedback and we are hopeful to learn more about how we can improve.
5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Family‑owned and operated, with a longstanding commitment to integrity Massive selection of high‑quality products that meets customer needs. Competitive compensation and comprehensive benefits program that stands out among retail employers. Driven, growth‑oriented team members who embody continuous improvement. Strong dedication to giving back and supporting the local community. Over 40 years of successful operation, offering stability and long‑term job security.

Cons

Retail can be difficult for work life balance as the hours include evenings and weekends for many employees.

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Dufresne Response
2mo
Thank you for the great review – it means a lot to us. Your feedback serves as a testament to the positive experiences we strive to create for all team members at Dufresne.
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