More stress than it's worth. - Certified Sterile Processing Technician Duke Health Employee Review

2.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, as long as you don't pick the basic health plans. PTO is not bad but is changing, not for the better. Looks good on resume. Food options in the cafeteria. Some great coworkers.

Cons

Management plays favorites. Can't trust some coworkers, sabotages and snitches can occur. No punishment for slackers and hard workers are expected to pick up the slack and go above and beyond. Burnout is very common. Very high turnover. Paying for parking, with prices constantly going up.

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Duke Health Response
7mo
Thank you for sharing your thoughts about Duke Health. We are glad to learn that the benefits and your coworkers are a positive part of your experience with us. As a top employer in the Triangle, we understand the importance of competitive salaries and remain committed to continuously evaluating our Total Rewards – pay, benefits, and incentives – to support team members. It’s important to hear your feedback and we appreciate the opportunity to learn more and address opportunities that exist within our organization.

Explore other reviews about Duke Health

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and managers on the unit

Cons

Expensive benefits. Some plans could only be used within the hospital system.

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Duke Health Response
5d
Thank you for your kind words about the people that make our health system great. It’s important to hear your feedback and we appreciate the opportunity to learn more and address any opportunities that exist within our organization.
3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

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