On the downhill... faster than an olympic skier! - Finance Duke Health Employee Review

1.0
7 May 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are good. 403B is unbeatable.

Cons

Lack of growth opportunities. New C-Suite is an abomination and wildly misaligned with their skill sets Intense lack of leadership compassion Lack of operational ownership for decision making Leadership by committee... and not by a competent committee that is empowered to actually make decisions... so decisions never get made. Unreasonable expectations for people to respond quickly outside normal working hours or while on vacation. No work life balance No one owns the bad decisions and instead goes round and round in circles until projects either die in the water or they are funded out of frustration. Things have gotten worse with new leadership in the C-suite. Very contradictory leadership who is trying to fix "culture" with the left hand while simultaneously firing key leadership and overworking their staff with the right.

Explore other reviews about Duke Health

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

The best place to work, supportive management

Cons

No cons a great place to work

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

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