Easy work, awful company. - Field Technician Duke's Employee Review

2.0
19 June 2025
Recommend
CEO approval
Business outlook

Pros

Work is simple and not too hard if you're fit. Employees on the ground are likeable and good to work with.

Cons

Unsanitary work and equipment, including the vehicles. Vehicles and shop are barely kept secure, and there often isn't enough equipment to go around. Upper management makes surprise, week long visits and interrupts the flow of work and the good vibes of the crew. Will needlessly fly you out to the home office for training that coulda been done in a day over Zoom. Communication between departments is awful. Nobody knows when stuff is happening or why. Trying to contact anyone above you is a gamble if they'll even answer the phone or return your messages. Will fire you right after you get off work without any specified reason.

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Duke's Response
11mo
We appreciate you stopping by to leave feedback on your experience with us. We take feedback seriously and would like to talk with you further. Will you please contact us at 800-447-6687?

Explore other reviews about Duke's

5.0
6 June 2025
Recommend
CEO approval
Business outlook

Pros

Everything was great you felt like you mean something

Cons

There wasn’t many cons at all

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Duke's Response
11mo
We're delighted to hear your feedback - thank you for sharing! Our crews are the backbone of our company, and we aim to create an environment where everyone feels valued and heard. We appreciate the time you spent with us and the work you did for our customers. Best wishes to you!
1.0
6 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice team members that are willing to help.

Cons

Only come to this place if you just need a paycheck. Dishonest, disorganized and culturally broke should be the mission statement. Leadership? Lack of leadership describes it best. It’s their way and their way only no matter what is said. The CEO hired a friend to design a system for visibility into field operations. The system was never tested correctly and put into production with zero training. The system causes the field operations team to duplicate work on jobs. This means people are paid twice for the same job. This issue is swept under the rug and not spoken about because of the relationship with the designer. The field crew employees are under paid for the work that they do and are treated poorly by leadership. $17/hr on average while being on the road for 2 weeks at a time. Some sales members are $300k+ a year. Field team needs to demand more as the company is literally on their backs. Finance head is clueless with day-to-day accounting operations and processes. It’s usually an inconvenience when a question is asked, be prepared for the deep sighing and eyerolling. Horrible leadership in that area. HR is very good, local IT is good and works with the limited resources they have. Don’t buy into the “fundamentals of the week” it’s absolutely a joke. This is not an organization you want to be associated with; you will become miserable.

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Duke's Response
2y
We appreciate you stopping by to leave feedback on your experience working with us. We are hoping that you were able to share your share your concerns with management or HR while you were still employed with us. We take your feedback seriously and would like to talk with you further. Please contact us at 800-447-6687. Thank you.
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