Poor employee support - Maintenance Engineer Dungarvin Employee Review

1.0
24 Feb 2023
Recommend
CEO approval
Business outlook

Pros

There isn’t many pros. From day 1 you are lied to and misled on what your role is. People in charge of maintenance have never picked up a hammer yet will tell you exactly how to do your job. The interaction with residents is really nice. I enjoyed that part

Cons

Employer does very little to support job growth. There’s a lot of saying the right thing in meetings but in all actuality these people make it very clear they are there for a paycheck. Resident care is very subpar with management knowing full well what goes on. Residents are poorly treated. If you say anything you are very quickly ushered out the door. Someone really needs to look what goes on behind closed.

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Dungarvin Response
2y
We would like to emphasize the importance of having a clear and structured process for employees to file complaints that may require investigations. We take all concerns and complaints seriously, and your input is vital in maintaining a safe and inclusive workplace. If you believe you have experienced or witnessed behavior that warrants investigation, please follow these steps: Contact Human Resources immediately: If you are uncomfortable speaking with your supervisor or if the issue involves them, please contact our HR department. They are trained to handle sensitive matters with discretion. (If you don't know who they are please call our corporate office at: (651) 699-0206 Provide Detailed Information: When reporting, please provide as much information as possible about the issue, including dates, times, locations, and any witnesses. Confidentiality: We take your privacy seriously and will do our best to maintain confidentiality throughout the investigation process. No Retaliation: Our company has a strict policy against retaliation. If you report a concern in good faith, you will not face any adverse consequences for doing so. Investigation and Follow-up: Once a report is made, our HR department will conduct a thorough investigation and take appropriate action as necessary. By following this reporting process, you help us ensure a safe and respectful working environment for everyone. We are committed to addressing any issues promptly and fairly. Your well-being and our person-served population is a top priority for us, and your cooperation in reporting concerns is essential in maintaining a healthy workplace. Thank you for your commitment to our company and for helping us maintain a culture of respect, integrity, and accountability.

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5.0
1 June 2026
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Pros

Good Management at this company

Cons

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1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The clients are great and the best part about the job.

Cons

Management and Training Deficiencies Ineffective Leadership: On-site management consistently fails to engage in direct training or oversight. Supervisory duties are frequently abdicated to senior staff members who lack formal training authority, leading to inconsistent onboarding. Lack of Professional Development: Management is unresponsive to internal mobility requests and fails to honor promised compensation structures. Pay increases are routinely delayed or ignored, requiring excessive self-advocacy from staff. Hostile Work Environment: There is a culture of verbal discouragement and professional "berating," particularly when staff members address exhaustion or request standard time off. Operational and Clinical Mismanagement Medication Errors: There is a recurring pattern of medication mismanagement. Rather than addressing systemic flaws, management shifts culpability onto individual staff members when discrepancies are reported. Neglect of Client Care: Management has repeatedly declined to seek necessary medical intervention for clients (e.g., insomnia treatments), leading to unsafe conditions for both the client and the staff member on duty. Dishonest Reporting: Documentation regarding client activities and milestones is frequently falsified or significantly embellished, misrepresenting the actual quality of care provided. Ethical Violations and Safety Concerns Unsafe Behavioral Interventions: I witnessed multiple instances of staff using inappropriate and unauthorized redirection methods, including the use of spray bottles and unnecessary physical force. Inadequate Emergency Support: During overnight crises, administrative guidance was negligent. I was once advised to leave a distressed client outside at 1:00 AM rather than receiving actionable assistance. Retaliatory Conduct: Following my resignation, management engaged in unprofessional behavior by contacting me via personal social media platforms to deliver threats regarding future employability.

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