Terrible new coo - General Manager Dunham's Employee Review

1.0
29 July 2019
Recommend
CEO approval
Business outlook

Pros

Customers, associates , and fun product

Cons

The new COO is the most negative person I've ever met. Increased workload by 20% with idiotic ideas like alphabetizing product. Signing everything without providing signs, so the stores have to make them themselves. All this while reducing workforce and increasing inventory. There is absolutely no way to keep the store clean, run freight and provide customer service. We are told to provide better customer service, then our payroll gets cut and then a myriad of new tasks that absolutley do not move the needle on sales. The environment is more hostile than ever, and the pay is very low. Store Managers make maybe 50k if lucky and end up working 7 days a week to get half of the job done. We are then told we have to work every Friday and Saturday night. This guy comes from Academy sports which has employees in every department. We are lucky to have 3 people including management working the entire store. We spend about 1/4 to 1/5 of our time shiping product from store to store for. They have no ability to adjust inventory based on store size, so the big store look empty and the small stores are packed to the ceiling with freight and those stores are unshopable.

Explore other reviews about Dunham's

5.0
8 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance perks

Cons

Good company to work for

4.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours Work wasnt overly demanding Managers were nice Ability to move up

Cons

Outdated technology Understaffed sometimes Pay is low

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