Pros
Flexibility I am a college student and they were able to accommodate me and build a schedule around when I had class and other responsibilities Availability of more hours This can be considered a negative or a positive, but if someone calls out sick they will see if you would like extra hours. Customers! Sometimes there are great customers who really make your day and make your work that much better. Ability to Move Up If you work hard and often, and prove your reliability, there are great opportunities to get promoted to shift leader and even manager over a short period of time. YOU ARE SURROUNDED BY DELICIOUS COFFEE AND DONUTS Self explanatory, who wouldn't want to work in this kind of place?
Cons
Customers Yes, occasionally there is a rude customer that may be upset about receiving a wrong order, or not receiving prompt service, but you have to take it on the chin to succeed here. Night Shifts can be slow If you work a closing shift in a remote area, be prepared to clean a lot such as washing dishes, mopping floors, etc. for the majority of your shift. Can be considered a negative or positive, to each their own.