Worst job I’ve ever had. And I was the General Manager. - General Manager Dunkin' Employee Review

1.0
27 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Free espresso/caffeine. Free donuts (which you’ll be sick of within a couple days). Meet great customers who come in like regulars. (I mean you are feeding them caffeine and sugar)

Cons

Everything else. 70-80 hour work weeks. Having a trivial budget so you’re always running out of product (donuts/coffee/etc). Labor budget will only allow to pay workers minimum wage so it’s a revolving door.

Explore other reviews about Dunkin'

5.0
6 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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