Crew Memberrrrrr - Crew Member Dunkin' Employee Review

5.0
19 June 2018
Recommend
CEO approval
Business outlook

Pros

The customers, you get to know your every day people, it allows them to feel noticed when you're able to see them and already know their coffee order. Its really my favorite part of my job. The crew is fun and the environment is very positive. Half off food and coolatas, free coffee and tea all day. Free donut and muffin during shifts.

Cons

Promises of shift lead promotion that never happened, I love my job too much to leave though. Can be stressful because people can be picky about their coffee.rules are strict. After all it IS food service. 60 day probation period basically means the first two months there they are allowed to terminate employment for any reason seeming fit.

Explore other reviews about Dunkin'

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits great management & team

Cons

Not anything bad I could say

1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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