Very high expectations - Manager Dunkin' Employee Review

3.0
27 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Get to know customers quickly because most are regulars. Easy to get promoted if you are a hardworker.

Cons

Not adequately staffed because too much focus on profit. Managers have to work 50+ hours for salary. Very difficult to take a weekend or holiday off, especially managers. High expectations, but no incentive.

Explore other reviews about Dunkin'

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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