I'll never look at Dunkin' the same way - Shift Leader Dunkin' Employee Review

1.0
2 May 2013
Recommend
CEO approval
Business outlook

Pros

tips, decent customers, good practice in customer service

Cons

no benefits of any kind, nowhere near decent pay for work required-this includes manager positions, owners incredibly rude and condescending.

Explore other reviews about Dunkin'

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great for a teenage first job. Responsibilities were shared and I learnt a lot about the hospitality industry

Cons

Now and again you will get your “bad” customers but that’s what the hospitality industry entails

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