Monotonous for those seeking challenges - Shift Leader Dunkin' Employee Review

3.0
9 May 2013
Recommend
CEO approval
Business outlook

Pros

Simple work that is easy to keep as long as you show up, do your job, and try not to make the customers angry. Promotion is available rather easy and does not require much of a degree to become a manager or shift leader.

Cons

No Respect. Customers don't respect you, depending on your store employees change on almost a weekly basis because the work is so simple, so the management doesn't respect you. Something to expect with such large a chain.

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5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great for a teenage first job. Responsibilities were shared and I learnt a lot about the hospitality industry

Cons

Now and again you will get your “bad” customers but that’s what the hospitality industry entails

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