Consistent work, but not very employee-friendly. - Cashier, Barista Dunkin' Employee Review

3.0
5 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Somewhat flexible hours (I was a full-time student during employment); Great discounts and I always got to take home leftover baked goods at the end of the day.

Cons

Initially, I asked for 15 hours per week and was regularly scheduled upwards of 35; business was completely understaffed and employees were overworked; management did not allow tips; preparation for check-ups by higher management was done only days in advance because protocol was not regularly followed.

Explore other reviews about Dunkin'

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership and great customers.

Cons

Lack of employment kills the business. Owner needs to show more care

3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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