The employees need to be held accountable for all that is expected of them. - Shift Leader Dunkin' Employee Review

2.0
19 Feb 2016
Recommend
CEO approval
Business outlook

Pros

If you have a good crew and manager, it's a fun and easy job and you get to meet a lot of cool people everyday. Also, no two days are the same.

Cons

What makes it hard is people sometime don't take their job seriously so they are repeatedly late or call out. That puts more strain on those working and causes resentments if it happens too often. Also if there is too low of a pay, you will lose good workers because of it. There always seems to be a revolving door.

Explore other reviews about Dunkin'

5.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work for flexible hours

Cons

The pay was not the best.

3.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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