Welcoming team, and great company morale - Customer Specialist II Duolingo Employee Review

3.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Excellent team and teamwork. A warm and welcoming place to be. Everyone is super nice and it feels good to come back to work everyday

Cons

Lack of growth opportunities for certain nationalities over others and preference to European employees.

Explore other reviews about Duolingo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, smart and kind people, great work, hard working teams focused on results and delivering against an awesome mission. People push themselves and each other to learn and grow. Swarms of smart and creative problem solvers.

Cons

Small number of people are unhappy and instead of leaving they complain. A lot. I think it's like this everywhere but in a smaller company you feel it.

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Good culture, great product, strong sense of ownership at all levels

Cons

Senior leadership has not found their rhythm. CEO calls pretty much all the shots. Engineering leadership is often invisible and lacks a cohesive tech strategy. Tech debt runs incredibly hot at this company and it often takes a major outage (did I mention CEO frequently joins the war rooms?) to get anything prioritized.

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