Not great - Customer Success Manager (CSM) Dutchie Employee Review

2.0
20 June 2024
Recommend
CEO approval
Business outlook

Pros

The cannabis industry is definitely a fun industry to be a part of and different from your average tech job

Cons

Oh boy.. I mean, it's been a mess since they outed the founders.. constant shifting priorities, layoffs upon layoffs, will be asked to pivot over and over and over again

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Dutchie Response
2y
We’re glad to hear you enjoy working in the cannabis industry, and we agree it's very unique from other industries. Change is inevitable in this nascent space, and the ability to stay agile and flexible is required. Our mission is at the heart of our decision-making process, and we continually strive toward our goal of creating safe and easy access to cannabis, while ensuring we are delivering impactful and innovative solutions for our customers.

Explore other reviews about Dutchie

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Fun place to work, interesting field and nice new tech stack, great coworkers, leadership is not half bad, most diverse workplace I've ever been in.

Cons

The work life balance can be great at times and bad at others. It is very team dependent though. Your requirements shift quickly. Obsessed with AI and optimization.

1.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From what I heard, it used to be a phenomenal culture, but I joined just a week or two after the first major round of layoffs. The hostile company takeover was soon to follow then many rounds of layoffs to come.

Cons

A couple of very large, public layoffs, but to later avoid press - the rest were weekly, but small enough to avoid public notice which meant they were never acknowledged even within the company. Working weekends and taking calls to your personal cell number at night for extra work is smiled upon. Company at a complete loss of direction and there seems to be no desire for actual data or for things to work. It's like they want more on paper to show investors or something - it's actually unbelievable how little the company now does while completely overworking everyone.

2
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