Call centre - Customer Service Specialist E.ON Employee Review

Have to wait over a year for a permanent contract. Management aren't interested in developing anyone. Ridiculous working hours. You can apply for other jobs within the business but unless you know the hiring managers for those jobs, you won't be given an interview. Within every team, there has to be at least one person who is rated as "bad" at their job & does not receive the yearly bonus. This happens even if the whole team is performing well.