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ECI Software Solutions

Engaged employer

Low Wages: Glass Cieling: Metrics Obsessed - Support ECI Software Solutions Employee Review

2.0
29 Jan 2019
Recommend
CEO approval
Business outlook

Pros

The customers would sometimes be very sweet people.

Cons

The companies yearly review system is pretty horrible. You write your own review. Then have your manager look at it and approve it. If you gave yourself scores that were too zealous they reject the review and make you lower your own score to ensure that you would not get a larger portion of the raise pot that was predetermined by the higher-ups. The whole review process takes about 6 weeks and basically means that their is very little room for improvement and on small teams, you are very unlikely to get a decent pay raise. So if you are living in a city where rent is rapidly going up, this is not a good company to work for.

Explore other reviews about ECI Software Solutions

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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