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ECI Software Solutions

Engaged employer

Opportunity to see the result of your efforts - Anonymous employee ECI Software Solutions Employee Review

4.0
9 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedule with a company-wide emphasis on work life balance. Not a clock in, clock out type of place. Management works to retain and promote/ reward high performing employees. Management is receptive to new ideas and can help you take them to the next level. High exposure to Directors, VP's and C-level executives. Pay is average for average employees, market for high performers. Above average benefits plan offered to all ECi employees. Take advantage of working with the latest tools and technology here.

Cons

ECi's number one priority is taking care of its customers so ECi's customer support employees are at times required to work during times other companies may be closed (after normal business hours, weekends, holidays). This mostly applies only to those employees in support positions who keep our products up and running during those times. Another thing that can be seen as a pro or a con is team members within an ECi department can be spread across the country and communication and interaction within a remote team can be difficult for some people.

Explore other reviews about ECI Software Solutions

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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