Take it if you need it but don't be a push over - Anonymous employee EGS Employee Review

Disorganized. Management tries to assert dominance through constantly criticizing your performance and threat of job loss. Major turn over. Supervisors rarely take calls from customers who want to speak to them. Customer satisfaction is secondary to beating the competitor. Managers try and guilt trip you into taking over time. Benefit package is lousy. Customers are usually angry after getting bad service and lies from the competition