Positive Cultural Transformation - Account Manager ELMO Software Employee Review

4.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The culture at ELMO has completely transformed. The old fear-driven behaviours are gone, replaced by leaders and directors who genuinely care about their people and are focused on creating clear pathways for growth and success. The “high school” style group mentality driven by leaders who are no longer here has vanished. In its place is a supportive, collaborative environment where people lift each other up instead of holding each other back. Work is now far more enjoyable, motivating, and rewarding. The uplift in talent across the business has been substantial, and it shows in how teams execute and engage with customers. As an account manager, I feel confident about the company’s direction and excited for what’s ahead.

Cons

The cultural shift has been challenging for some who were more comfortable with the previous “high school” mentality and clique-style behaviours, but those individuals are no longer here. Their absence has allowed the culture to reset, making the workplace far healthier, happier, and much more focused on growth and success.

Explore other reviews about ELMO Software

2.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good pay for the position

Cons

Weekend work is always guaranteed

1
5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Incredible Leadership team across ELT/SLT with marketing leading talent in role and more coming - Leadership and the org deeply care about bringing people on the journey of growth and change, brave when it comes to making critical decisions - Scale-up vibe, fast-paced, lots of opportunity for impactful work and driving improvements - Truly AI led/supported in work delivery complimenting what humans can do - Investing in people and innovation - We are our own customer and product development solves real challenges for the org

Cons

- Both a pro and a con, ELMO is fast paced with lots of work to do - Ambiguous at times which can lead to innovation but if not managed well can lead to burnout also

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ELMO Software Response
2w
Hi there, Thank you so much for taking the time to share your experience at ELMO. It’s fantastic to hear your reflections on our leadership, AI-enabled ways of working, and the opportunities you’re seeing to have a real impact as we continue to grow and innovate. We also appreciate your thoughtful comments about pace, ambiguity, and the importance of work/life balance. These are key focus areas for our leaders as we scale, and feedback like yours helps us continue to refine how we support clarity, wellbeing, and sustainable performance. If you’d ever like to share more, please feel free to reach out to us at careers@elmosoftware.com.au. Best regards, The ELMO Software Talent Team
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