Better than expected - Service Desk Specialist II EPAM Systems Employee Review

5.0
22 Jan 2024
Recommend
CEO approval
Business outlook

Pros

I have been working at EPAM for a little less than a year and I can say that it is a great place to work and grow. The company offers excellent development and learning platforms that help me enhance my skills and knowledge. The leadership is inspiring and supportive, always willing to guide my professional growth and provide feedback. The company culture is also very positive, encouraging people to give their best, without pushing too much. Also, something I really appreciate is that they focus on the human side of things and not pushing political or social agendas, since the company works with clients all over the world, however, diversity and inclusion are inherent to the company's culture. I feel valued and respected as an employee and I enjoy working with my small group of colleagues from places around the world.

Cons

Like any big company, it feels a bit messy when you join, like not getting enough communication from the onboarding team, but maybe it was my experience after working on demanding projects, so after the first couple of days, I got used to how EPAM works.

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EPAM Systems Response
2y
Thank you for those 5 stars! It’s great to find out that your experience with us is being a great one, that our learning resources are helping you grow, and that you’re finding our leadership team empowering and inspiring. That’s always our goal. We are looking to eliminate the friction from our onboarding process, to make it as smooth as possible and ensure a great first few days for everyone If you have more suggestions, write us at glassdoor@epam.com

Explore other reviews about EPAM Systems

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Good Company, good training materials

Cons

pay is not impressive, just enough dont pay/allow time for mandatory trainings

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team—very collaborative, supportive, and welcoming from day one. Strong leadership, my manager is incredibly supportive and gives you autonomy to take ownership and bring new ideas forward. There is a well-structured environment—processes are clear, well explained and continuously improving. Great opportunities to learn; many trainings and tools available to support professional growth. People genuinely care about each other and create a positive work environment.

Cons

In some cases, coordination across teams can take extra time

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EPAM Systems Response
1w
Thank you for sharing your experience. We are thrilled to hear that you have enjoyed the collaborative team environment, supportive leadership and the learning opportunities available at EPAM. We appreciate your constructive feedback regarding cross-team coordination. As we continue to grow, streamlining collaboration is a priority and we are always looking for ways to improve our processes. We would love to hear your specific ideas on how we can make this smoother. Please reach out to your HR People Partner or reach out to us at Glassdoor@epam.com to continue the conversation.
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