Great people and culture, but compensation could improve - Anonymous employee ERM Employee Review

welcoming work environment and engaging

I don't have any cons

Great team, Ok benefits. Management is so-so.

This company was great when I first started but started going downhill in past couple of years. They are hell bent on unrealistic metrics and rely on unfair and unnecessary customer surveys. The stress is unbelievable all they care about is profit, they are currently off shoring may departments and leaving loyal employees without a job.