Pros
Commission opportunities are available
Exposure to a creative industry and jewelry design
Cons
Toxic “mean girl” culture is encouraged (owner is a major contributor to this), gossip, cliques, and talking behind employees’ backs are the norm. Issues are never addressed directly.
No proper training or tools provided to do the job (POS system issues, lack of pricing information, no clear process for removing inventory, etc.), yet staff is blamed when mistakes happen
Very little support from managers, the owner, or their HR representative
Pay is minimal, benefits are non-existent (no health insurance), and commission does not make up for the instability
Leadership fails to establish boundaries or communicate respectfully, leading to high turnover and constant tension