Cut in pay for raters - Anonymous employee ETS Employee Review

1.0
15 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work from home. No drive time. direct deposit

Cons

The recent cut in TOEFL pay was quite astounding and detrimental for those of us who have offered many years of faithful service. We are a highly educated, experienced, and skilled group of workers doing a job that requires intense concentration--a job that not just anybody can do. Many of us will be accepting the pay cut while looking elsewhere for work. We were told to accept the new rate or decline and we would be dismissed. I also know Test takers pay quite a bit to take these tests. These kind of measures do not build loyalty in employees. Very sad.

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5.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

ETS have a group of outstanding researchers

Cons

like all other industries, it has to face AI impacts

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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