Could be great if staffed appropriately - Client Success Manager EVERSANA Employee Review

3.0
21 Apr 2023
Recommend
CEO approval
Business outlook

Pros

EVERSANA is best in class, particularly as a third party logistics provider and we are better than our competitors. Cultural values around client delight and being patient minded are taken to heart and my coworkers are wonderful people who are easy to spend time with

Cons

Everyone is overworked. There is no department that is not understaffed. Raises and promotions are hard to come by; there is not a good mechanism on most teams to build and mentor folks into leadership roles and paths to promotion within teams are poorly defined. Also I will die mad about the fact that the employer 401k match is now paid out annually instead of with each paycheck. Company culture expects a lot of overtime - the transition from hourly to salaried employee was painful when my raise did not compensate for the loss of overtime pay, and I was still expected to work the long hours.

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EVERSANA Response
3y
Thank you for your years of service to our clients and ultimately the patients we serve. As a longstanding employee, we’d encourage you to speak with your leader or HR team in a confidential manner to address your concerns.

Explore other reviews about EVERSANA

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Great experience with great co-workers and interesting projects

Cons

none to share at the moment

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

If you are looking for a company that is finally modernizing its technology stack, there is real funding and momentum behind the current "2026 Strategy." The previous CEO allowed a highly fragmented IT structure where business units operated in silos with no standard security or change control processes, which made day-to-day life a nightmare.

Cons

The work environment under the current CIO is incredibly toxic and hostile. The CIO relies on a management style built on fear, threats, and public humiliation. In team meetings, he routinely belittles his direct reports. If you fall behind on his aggressive timelines, he explicitly threatens that you will be "DOA" or tells you to "look for a job somewhere else", Furthermore, the primary IT strategy is aggressive cost-cutting and offshoring. The CIO has mandated a freeze on domestic hiring in favor of moving jobs to India, aiming to slash $20 million in labor. He operates with a blatant disregard for corporate governance, explicitly instructing his team to bypass standard HR and Finance checks because he views them . He even makes culturally insensitive remarks, once stating he didn't care if a vendor was "changing religions" as long as they delivered on time .

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EVERSANA Response
2mo
We’re disappointed to hear that this has been your experience. As a current employee, we encourage you to share your concerns directly with your leadership or HR team.
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