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Eagle Teleservices

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Dispatcher at Eagle Teleservices - Dispatcher Eagle Teleservices Employee Review

3.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Hiring process is pretty fast, no experience needed.

Cons

Long shift, no break unless your work 12 hours plus then ou get apaid 30 min break.

avatar
Eagle Teleservices Response
10mo
Thank you for your feedback. We’d like to clarify that all team members are entitled to breaks during their shifts, not only those working 12-hour shifts. This is communicated during onboarding and throughout employment. We’ll continue to reinforce these reminders so everyone feels supported during their workday.

Explore other reviews about Eagle Teleservices

5.0
19 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Literally no day is the same, with different interactions of customers to different call volumes.

Cons

Long hours but worth the work

1.0
8 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The only thing is overtime

Cons

They treat you like a number instead of a valued employee

avatar
Eagle Teleservices Response
10mo
Thank you for sharing your perspective. We’re very sorry to hear that you felt like just a number, as our goal is always to ensure employees feel respected and valued as individuals. It would have been helpful to have specific details about your experience with a supervisor as a title with "creepy management" is concerning. We appreciate you sharing your thoughts and hope future team members have a positive experience.
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