Pros
Leadership is making a sincere effort to move from a family-style structure to a more professionalized foundation that can scale well into the future. The company is well-liked by customers, generates reliable revenue, and offers work-life balance to employees. Leadership has also recently made considerable investments into culture to improve the psychological safety of the organization and teach employees specific skills related to trust building, adhering to core values, and listening to one another differently.
Cons
While the company is 75 years old, it has gotten by on inefficient or broken systems and processes, and a lack of clarity around roles, responsibilities, compensation, and career development. While leadership appears to be working aggressively to resolve those, doing so will take time and effort, and there is some pain and frustration in the meantime.