Sell your soul to the devil, never see your family, age at 4X normal speed - Senior Manager EchoStar Employee Review

1.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

-They actually met my salary expectations (although I later learned the real price for this) -Beautiful office with a nice cafe -I wasn't set on fire

Cons

-Astonishingly terrible culture -Tyrannical leadership -Complete lack of standardization, process documentation -Turnover so high that very few people have much tenure or institutional knowledge -Nepotism putting entitled family members in senior leadership roles for which they are completely unqualified -Expect to perform the work of at least 3 people (they all left the business and won't be replaced) -No equity or bonuses for anyone under Director-level -Alarmingly awful benefits -Normalized micromanagement -Schedule and remote work inflexibility

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EchoStar Response
5mo
We are pleased to hear that your salary expectations were met and that you enjoyed the amenities of our office space and cafe. Providing a comfortable and modern physical workspace is something we take pride in. It is concerning, however, to read your feedback regarding our leadership style, internal processes, and the current workload. We aim to create an environment where every employee feels supported and empowered, and it is clear that your experience did not reflect those goals. We take your comments regarding our culture and organizational structure seriously as we strive to build a more sustainable and equitable workplace.

Explore other reviews about EchoStar

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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